CIS Announces New NCCER Admin Staff

With a goal of strengthening its customer service program, CIS added two employees to its office staff. Their primary duties are administrative support in the CIS office and the NCCER credentialing process. Jean Robinson serves as secondary administrator for NCCER, and Joy Tansill is a NCCER coordinator and an office administrator.

Jean Robinson, Program Administrator, brings more than 20 years of administrative experience to CIS. As a certified NCCER Administrator, Coordinator, and Proctor she provides consistent and vital support to the team of CIS trainers and to customers needing NCCER qualification and certification. She is responsible for conducting assessment activities for CIS’ crane and rigging programs as a secondary administrator. “Customers love working with her,” says Debbie Dickinson, CEO of CIS. “She makes sure people have the right credentials and skills, as well as the right job description.”

Robinson registers candidates for training classes and certification exams, providing follow-up through training prescriptions and certification score reports. She also works closely with CIS’ national partners and customers to provide an outstanding and successful training and certification process.

Joy Tansill, Program Coordinator, is a certified NCCER Coordinator and Proctor. She also schedules and provides quotes for inspections, training, and special programs, and provides general administrative support to CIS inspectors and trainers. “She has excellent creative talents and organizational skills, which she immediately put to work in the administrative office,” said Dickinson

Dickinson adds that CIS plans to add another inspector / trainer to the staff.